🔒 Privacy Policy – AL URBAN DUBAI

At AL URBAN DUBAI, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you use our website, we may collect the following:

• Personal details such as your name, phone number, email, and delivery address.

• Order and payment information (for COD, only order details are recorded).

• Technical data such as your IP address, browser type.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you regarding your order, promotions, or inquiries.

• Improve our services and shopping experience.

• Comply with legal and regulatory requirements.

3. Sharing of Information

• We do not sell or trade your personal information.

• We may share information only with trusted third parties such as courier companies to complete your delivery.

• In case of legal requirements, we may disclose information to authorities.

4. Data Protection

• We implement industry-standard measures to secure your information.

• Your personal data is stored securely and accessed only by authorized personnel.

5. Cookies

Our website uses cookies to improve your browsing experience, track website usage, and provide personalized offers. You can disable cookies in your browser settings if you prefer.

6. Your Rights

As a customer, you have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your data (except where required for legal or order purposes).

• Opt-out of promotional communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@alurbandubai.store
📍 Address: Office 1205, Al Salam Tower, Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates