Terms of Service

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📜 Terms of Service – AL URBAN DUBAI

Welcome to AL URBAN DUBAI. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.


1. General

  • This website is owned and operated by AL URBAN DUBAI.

  • By using our website, you agree to these Terms of Service and all applicable laws and regulations.

  • We reserve the right to update or modify these terms at any time without prior notice.


2. Products & Services

  • We strive to ensure all product details, descriptions, and prices are accurate.

  • Availability of products may vary, and we reserve the right to discontinue any item at any time.

  • Images on the website are for illustrative purposes only; actual products may differ slightly.


3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • We currently offer Cash on Delivery (COD) across the UAE.

  • Order confirmation will be sent via email/SMS after a successful purchase.


4. Shipping & Delivery

  • Standard delivery within the UAE takes 7–10 business days, depending on location.

  • Shipping charges and policies are outlined in our Shipping Policy.

  • We are not liable for delays caused by courier services or unforeseen events.


5. Returns & Refunds

  • Our Refund & Return Policy applies to all purchases.

  • Items must be returned in their original condition within the return period.

  • Certain items (e.g., opened beauty products) are non-returnable for hygiene reasons.


6. Intellectual Property

  • All content on this website (text, images, logos, design, etc.) is the property of AL URBAN DUBAI.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.


7. Limitation of Liability

  • AL URBAN DUBAI is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our maximum liability is limited to the value of the purchased product.


8. Governing Law

  • These Terms of Service are governed by the laws of the United Arab Emirates.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.


9. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@alurbandubai.store
🌐 Website: www.alurbandubai.store
📍 Address: Office 1205, Al Salam Tower, Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates

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